FAQ

Frequently Asked Questions – Raven’s Cauldron

Welcome to Raven’s Cauldron, your destination for crystals, gemstones, metaphysical tools, and intentional living supplies. Below are answers to our most common questions — from shipping and returns to our spiritual philosophy.

🔮 Where is Raven’s Cauldron located?

We’re located in historic Downtown Delaware, Ohio, at 6 N Sandusky St, Delaware, OH 43015, with additional locations and pop-ups throughout Central Ohio. You can also shop online anytime at ravenscauldron.com.

📦 Do you ship orders?

Yes! We ship anywhere in the United States. Orders are carefully packaged with eco-friendly materials and fully insured. Most orders ship within 2–3 business days, and tracking information is emailed once your order leaves our shop.

💫 Do you offer in-store pickup?

Absolutely. Choose “Local Pickup” at checkout and pick up your order in our Delaware shop during business hours. Please allow 24 hours for us to prepare your order before pickup.

💎 Are all crystals genuine?

Yes — we guarantee authenticity. Every crystal, mineral, and gemstone we sell is ethically sourced from trusted partners worldwide. We do not sell lab-grown or dyed stones unless clearly stated in the product description.

🌕 What is Raven’s Cauldron’s metaphysical philosophy?

We believe in intentional living — connecting the beauty of crystals, herbs, and spiritual tools to your personal journey. Whether you’re a beginner or seasoned practitioner, our goal is to help you find balance, energy, and meaning.

🎁 Do you offer gift cards?

Yes! We offer both digital and physical gift cards that can be redeemed online or in-store.

🔥 Can I book a private event or crystal workshop?

Yes — Raven’s Cauldron hosts crystal workshops, Tarot classes, and private shopping events. You can check our Events page or email info@ravenscauldron.com for scheduling and pricing.

💌 What if I have a problem with my order?

If your order arrives damaged or incomplete, please contact us at info@ravenscauldron.com within 7 days of delivery. We’ll make it right with a replacement, refund, or store credit.

🌍 Do you sell internationally?

At this time, we ship only within the United States, but we’re exploring international shipping options for select items soon.

🕯️ How can I learn more about crystals and spirituality?

Visit our Raven’s Cauldron Blog or tune in to “Intentional Living with Brian”, our podcast focused on mindfulness, Tarot, and metaphysical wisdom.

Return & Refund Policy

At Raven’s Cauldron, we take great care in selecting and offering high-quality metaphysical tools, crystals, and spiritual services at affordable prices. Due to the nature of our products and offerings, all sales are final.

Final Sale Policy

All items purchased on ravenscauldron.com are final sale.
We do not offer refunds, returns, or exchanges on any products purchased through our online store.

This policy applies to, but is not limited to:

Crystals, stones, and mineral specimens
Carvings, décor, and ritual tools
Jewelry and accessories
Sphere holders, stands, and display items

Classes, Readings & Specialty Items

All classes, workshops, tarot readings, and specialty boxes are final sale.
Once purchased, these items cannot be refunded, exchanged, or transferred.

Please Review Before Purchasing

We strongly encourage customers to:

Read product descriptions carefully
Review measurements, weights, and materials listed
Contact us with any questions before placing an order

Our team is always happy to help ensure you choose the right item for your needs.

Quality Commitment

We pride ourselves on offering authentic, high-quality products selected with care and intention. Each item is thoroughly inspected before shipment to ensure it meets our standards.

By completing a purchase on ravenscauldron.com, you acknowledge and agree to this Final Sale / No Refund Policy.

✨ Stay Connected

Follow Raven’s Cauldron across social media for live crystal sales, new arrivals, and metaphysical insights:

Instagram: @ravenscauldronshop
TikTok: @ravenscauldron
Facebook: Raven’s Cauldron
YouTube: Raven’s Cauldron Channel

Raven’s Cauldron
6 N Sandusky St, Delaware, OH 43015
📞 (740) 417-8402
📧 info@ravenscauldron.com
🕓 Mon–Sat: 11 AM – 7 PM | Sun: 12 PM – 5 PM
🛍️ Shop Online | Visit Us | Events